Horaires de travail flexiblesCongés payésPrime de cooptationMutuelle santéRemboursement des transports publics
Missions clésAssurer l'exécution fiable et conforme des opérations · Répondre aux demandes des clients et assurer un suivi de qualité · Contribuer au développement commercial du portefeuille · Surveiller les indicateurs de performance et identifier les risques · Améliorer les routines et processus sur site.
Profil recherché1-3 ans d'expérience · Orientation client · Compétences organisationnelles · Capacité à apprendre rapidement · Approche axée sur les solutions
E-commerce is booming, but independent brands still struggle to compete with the seamless logistics of giants like Amazon. At Bigblue, we’ve made it our mission to change that.
We help brands by democratizing best operational practices: we enable them to grow faster while delivering a five-star customer experience.
Since 2018, we’ve developed a technology-driven logistics platform that supports over 500 brands —from fast-growing DNVBs to major international companies such as MUJI, Aigle, and Cabaïa. With over 110 employees across Paris, Madrid, and London, a proprietary WMS (Atlas), and a network of 7 warehouses in Europe, we are building a faster, smarter, and more sustainable logistics system.
Bigblue also operates its own warehouse in Normandy (35,000 m²), designed as a center of operational excellence, at the heart of our growth strategy.
Amid strong growth (over 10 million orders by 2024), we are seeking a Warehouse Success Manager to drive and support the growth of our clients at the Évreux site.
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About the role 🚀
You will join Bigblue Logistique and work on-site daily in Évreux.
In a context of strong growth and a demanding environment, we are looking for a Warehouse Success who will serve as a key link between the warehouse, quality standards, and operational performance. The goal is to ensure reliable, smooth, and compliant execution, serving our customers and teams.
Increase customer satisfaction
Respond to customer requests, advise them, and ensure high-quality follow-up
Manage escalations (proactive & reactive) and coordinate internal stakeholders
Hands-on approach to act quickly and understand operational issues
Proficient with tools (Excel/Google Sheets; WMS is appreciate) and tracking metrics/KPIs
Passion for continuous improvement and problem-solving
Experience in logistics, e-commerce, or operations is appreciate
Why join Bigblue Logistique
💼 A high-impact role: an incredible opportunity to learn quickly in a rapidly growing environment
💙 A company led by its founders, with an innovative and supportive culture.
🚀 A rapidly expanding company: join a well-funded company where your work will yield immediate and visible results.
🌍 International environment: work closely with headquarters teams in an international setting
🕗 Flexible daytime hours
💰Annual bonus tied to individual performance
🩺 Health and life insurance coverage
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€27,000 - €30,000 a year\n
Regardless of sex, gender identity, sexual orientation, race, color, religion, origin, disability, age… At Bigblue, we create equal opportunities for all and make our culture as inclusive as possible. Because we believe that challenging assumptions and embracing diversity in experiences and backgrounds is what makes us stronger.
Because what we value first and foremost are curiosity and growth-driven minds. So, regardless of who you are and how many “boxes” you tick on the job description, if you have the energy and passion to help shape Bigblue’s entrepreneurial adventure, APPLY.
