SEPTODONT - ERP Key User - SF2PP

PRIMARY DUTIES AND RESPONSIBILITIES: Reporting to the Planning Manager within the Supply Chain department, and working closely with the BPO (Business Process Owners) of the SF2PP process, your mission will be to: 1-    Ensure implementation and data qualityFormalize and document test scripts in cooperation with other key users.Create tickets for the IT issues, participate in analysis and discussions of possible solutions.Provide feedback on the IT solutions delivered (user interface, user experience).Participate in IT validation activities (risk assessment, writing and executing test scripts).Take part in data migration (data cleansing, preparing data to be migrated, and testing the results of migration operations). 2-    Support end usersWrite user manuals.Participate in the adjustment of SOPs.Develop training materials; copy/pasteOrganize and lead training sessions for end usersProvide user support. 3-    Develop activity monitoring tools related to the ERPProvide support for operational activitiesParticipate in planning and procurement activities, supporting the managers of these two areas.Perform data analyses related to the Supply Chain (safety stock, stock coverage, product life cycle, etc.); 100%Work on Supply Chain performance indicators (KPIs). Copy/paste and develop others if needed. 4-    Support end users Post–go-live