Senior Director, Global Communications Operations

Overview SMILE AT WHAT’S NEXT At PepsiCo, you'll find the opportunity to grow your career, make an impact, and help shape what's next. As one of the world's leading food and beverage companies, our beloved brands—including Gatorade, Lay's, and Quaker—help create smiles with every sip and bite. Behind our products is a connected system that starts with how we source and grow ingredients alongside farmers and extends to how we make, move, and deliver products while driving positive impact for our business and communities. At the heart of PepsiCo are our people: professionals who bring curiosity, drive, and fresh thinking, working together to turn ideas into action. Across functions, teams, and markets, we collaborate to solve challenges, unlock new opportunities, and create meaningful impact for our consumers, customers, and communities. No matter your role, you'll be part of a connected community where your contributions matter, your voice is heard, and your development is supported. With opportunities to grow, belong, and smile, PepsiCo offers more than a place to build your career—it offers the chance to help create what's next The Senior Director, Strategy and Operations is responsible for setting enterprise communications strategy and overseeing the day‑to‑day operations of the global communications function. The role ensures that strategy, priorities, operating rhythm, and execution are tightly aligned across Corporate Affairs and Communications, enabling the function to perform with clarity, discipline, and impact. In addition to owning the enterprise communications strategy to address ultra‑processed food (UPF) scrutiny, this role serves as a central operational leader for the global communications organization—driving governance, cadence, prioritization, and integration across teams, issues, executives, and markets. Responsibilities 1. Global Communications Operations (Core, Ongoing Responsibility) Serve as a senior operational leader for the day‑to‑day running of the global communications function. Set and maintain the operating cadence for global communications: Standing leadership forums and support for Communications Leadership Team (CLT) Ways of Working, processes, best practices, Centers of Excellence Function connectivity and communications Culture, learning Drive clarity of priorities , sequencing, and resourcing across competing demands. Act as a connective tissue between strategy, execution, and leadership expectations. 2. Enterprise Strategy Ownership Own the enterprise‑wide communications strategy to address UPF‑related headwinds, integrating: Fiber and protein storytelling Portfolio transformation progress GLP‑1 implications Away From Home and K‑12 channel considerations Policy communications Social Media, Digital Channels, including paid tactics Corporate Brand Communications Establish the narrative architecture (message hierarchy, proof points, guardrails, escalation principles). Ensure strategy is forward‑looking, proactive, and grounded in science, consumer insights and PepsiCo’s transformation. 3. Strategic Convening & Senior Stakeholder Alignment Convene leaders across Corporate Affairs and Communications to ensure shared understanding of priorities, risks, and narrative direction aligned with enterprise steering committee chaired by Steven Williams. Sit in regularly with: Andrea Foote’s media, issues, and crisis leadership team, Dan Strechay’s corporate communications organization, including R&D‑adjacent (Jaclyn Tyng) connection points and CA/PPGA Comms lead (open role) Translate enterprise strategy into clear, actionable direction for teams responsible for execution, and look end-to-end across workstreams to build broader strategy. 4. Executive Voice Strategy Own the executive deployment strategy for priority issues, with a primary focus on Steven Williams . Partner with his CBP and other CBPs for executive voices in the food space to ensure consistency in narrative. Ensure executive engagement is: Proactive, not reactive Strategically sequenced Consistent with and driving toward enterprise narrative Partner closely with Media, and Issues teams to operationalize executive positioning. 5. Agency Oversight & Insight‑Led Execution Oversee agency partner(s) supporting research and listening, message testing, insight generation and engagement plan. Ensure insights directly inform: Narrative refinement Executive talking points Channel and stakeholder strategy Develop and manage agency scope. Compensation & Benefits: The expected compensation range for this position is between $157,200 - $312,000. Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process. Bonus based on performance and eligibility target payout is 35% of annual salary paid out annually and an additional target payout of 15% of annual salary is paid out over 3 years following the end of the performance period. Long term incentive equity may be awarded based on eligibility and performance. Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan. Car allowance. Qualifications 10-15 years of relevant experience across Communications or related positions including Enterprise Communications Strategy Demonstrated success with executive communications and stakeholder management and ability to integrate multiple teams into a single, aligned strategy and execution mode Project Management and Organizational Skills: Must excel in project management, translating complex visions into actionable plans, and driving projects forward with proactive, sustained management. Strong track record of navigating complex reputation or public policy issues Judgment and Decision-Making Skills: Ability to prioritize effectively and make swift, well-considered decisions. Communication Skills: Must possess excellent written and verbal communication skills, adaptable to a range of audiences and channels. Global outlook with sensitivity and awareness of social and cultural differences. Maintain the highest level of discretion and confidentiality when handling sensitive and proprietary information, ensuring compliance with company policies and legal regulations.