Housekeeping Manager

HOUSEKEEPING MANAGER Are you a motivating leader who enjoys working closely with teams to deliver excellent guest experiences? Join us as Housekeeping Manager. As Housekeeping Manager you are part of our international Housekeeping team and you will report directly to the Operations Manager. You coach and supervise the assistant managers, supervisors and the team of room attendants, linen runners and public area cleaners to ensure room cleanliness of all 330 rooms and public areas are according to brand standards. Responsibilities: · Play a key role in setting up and organizing the housekeeping department following last year’s transition from outsourced services, including team structure, workflows, and service procedures. · Lead and support the in-house housekeeping team with strong day-to-day supervision, coaching, and regular performance feedback to ensure a positive, high-performing work environment. · Plan and execute deep cleaning programs, including seasonal spring cleaning, to maintain long-term room and facility standards. · Ensure well-organized pantries and storage areas, maintaining cleanliness, accessibility, and proper labeling of supplies and equipment. · Monitor and maintain linen par stock levels, ensuring accurate counts, proper storage, and timely replenishment. · Develop and maintain staffing plans in line with hotel occupancy forecasts, ensuring optimal coverage to meet demand while managing labor costs. · Oversee regular inspections to ensure that guest rooms and public areas meet or exceed brand and cleanliness standards. · Collaborate closely with the Front Office team to ensure rooms are released and ready for guests on time, supporting operational flow and maximizing room availability. · Manage housekeeping equipment, amenities, and cleaning supplies, ensuring inventory is well-maintained, tracked, and ordered efficiently. · Coordinate with the Engineering department to resolve maintenance issues promptly and support room readiness. · Ensure all housekeeping staff are fully trained and compliant with brand, hygiene, and safety protocols. · Continuously look for ways to improve efficiency, quality, and team performance, working closely with the Operations Manager on implementation. · Deliver personalized service to frequent guests and World of Hyatt members to enhance the guest experience. · Assist with guest complaint resolution and take proactive steps to prevent future issues. What we offer: We care about you so you can be at your best! In this role, you will join an international team of awesome colleagues. You will become part of the Hyatt Family, an international company across more than 60 countries with global growing opportunities; The hotel is easily accessible via public transportation or make use of our free parking! Hyatt offers a wide variety of online courses, classroom trainings and provides personal development plans. Therefore, you have great opportunities for developing your career at Hyatt. Lunch and uniform is provided; Furthermore, you are eligible for discounted room rates as of day 1 and up to 12 complimentary room nights after three months of service; We offer a salary according to the Dutch Labor Agreement; This role is graded under the Dutch Horeca CLA using the ‘referentiefuncties Horeca’ and is classified in salary group VIII, including the applicable salary scale for full‑time employment. The corresponding gross monthly salary scale ranges from €3.176.02.–€4.027.96, based on full‑time employment. The starting level within the scale depends on experience. We offer 25 vacation days (full-time), 8% holiday allowance, travel allowance, daily meal, and 5 extra paid paternity leave days after 1 year Eligibility for our incentive plan. HOUSEKEEPING MANAGER Are you a motivating leader who enjoys working closely with teams to deliver excellent guest experiences? Join us as Housekeeping Manager. As Housekeeping Manager you are part of our international Housekeeping team and you will report directly to the Operations Manager. You coach and supervise the assistant managers, supervisors and the team of room attendants, linen runners and public area cleaners to ensure room cleanliness of all 330 rooms and public areas are according to brand standards. Responsibilities: · Play a key role in setting up and organizing the housekeeping department following last year’s transition from outsourced services, including team structure, workflows, and service procedures. · Lead and support the in-house housekeeping team with strong day-to-day supervision, coaching, and regular performance feedback to ensure a positive, high-performing work environment. · Plan and execute deep cleaning programs, including seasonal spring cleaning, to maintain long-term room and facility standards. · Ensure well-organized pantries and storage areas, maintaining cleanliness, accessibility, and proper labeling of supplies and equipment. · Monitor and maintain linen par stock levels, ensuring accurate counts, proper storage, and timely replenishment. · Develop and maintain staffing plans in line with hotel occupancy forecasts, ensuring optimal coverage to meet demand while managing labor costs. · Oversee regular inspections to ensure that guest rooms and public areas meet or exceed brand and cleanliness standards. · Collaborate closely with the Front Office team to ensure rooms are released and ready for guests on time, supporting operational flow and maximizing room availability. · Manage housekeeping equipment, amenities, and cleaning supplies, ensuring inventory is well-maintained, tracked, and ordered efficiently. · Coordinate with the Engineering department to resolve maintenance issues promptly and support room readiness. · Ensure all housekeeping staff are fully trained and compliant with brand, hygiene, and safety protocols. · Continuously look for ways to improve efficiency, quality, and team performance, working closely with the Operations Manager on implementation. · Deliver personalized service to frequent guests and World of Hyatt members to enhance the guest experience. · Assist with guest complaint resolution and take proactive steps to prevent future issues. What we offer: We care about you so you can be at your best! In this role, you will join an international team of awesome colleagues. You will become part of the Hyatt Family, an international company across more than 60 countries with global growing opportunities; The hotel is easily accessible via public transportation or make use of our free parking! Hyatt offers a wide variety of online courses, classroom trainings and provides personal development plans. Therefore, you have great opportunities for developing your career at Hyatt. Lunch and uniform is provided; Furthermore, you are eligible for discounted room rates as of day 1 and up to 12 complimentary room nights after three months of service; We offer a salary according to the Dutch Labor Agreement; This role is graded under the Dutch Horeca CLA using the ‘referentiefuncties Horeca’ and is classified in salary group VIII, including the applicable salary scale for full‑time employment. The corresponding gross monthly salary scale ranges from €3.176.02.–€4.027.96, based on full‑time employment. The starting level within the scale depends on experience. We offer 25 vacation days (full-time), 8% holiday allowance, travel allowance, daily meal, and 5 extra paid paternity leave days after 1 year Eligibility for our incentive plan. Qualifications: · Enthusiastic & a true team player · Friendly and service oriented · Experienced in managing a culturally diverse team · Experienced in a similar role for at least 1 · English speaking; Dutch is not mandatory Preferred qualifications: · You are familiar with preferably OPERA · You have experience with (pre) opening hotels We are looking forward to meeting you if you are interested! Qualifications: · Enthusiastic & a true team player · Friendly and service oriented · Experienced in managing a culturally diverse team · Experienced in a similar role for at least 1 · English speaking; Dutch is not mandatory Preferred qualifications: · You are familiar with preferably OPERA · You have experience with (pre) opening hotels We are looking forward to meeting you if you are interested!