Guest Service Agent (FT/PT)

Working alongside the amazing team at The Quail, we are seeking a Full-Time & Part-Time Guest Service Agent to support our Front Office Department. Work for a highly prestigious hotel located in sunny Carmel Valley, California. Learn and grow within a strong hospitality operation. Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services. Key Accountabilities Responsible for all guest services related to the objectives of the property. Handle guest check-in, check-out and sharing general knowledge about the property, our company, and local attractions. Provide prompt and courteous switchboard services by taking reservations and transferring phone calls. Work closely with the Housekeeping Department to ensure rooms are cleaned on time and special requests are honored General Requirements Bachelor's Degree preferred or combination of education, training, and experience Able to work in fast-paced environment Great verbal communication skills Excellent computer skills Must be outgoing, sociable, and well spoken Prior hotel front desk experience required Opera/ Opera Cloud experience preferred Salary: $24.25 per hour