Guest Experience Manager

BEGIN YOUR JOURNEY WITH PARK HYATT SEOUL Park Hyatt Seoul is an art-inspired residential glasshouse hotel where contemporary luxury meets authentic Korean hospitality. Nestled in the bustling heart of Gangnam, explore an array of entertainment and dining options, or simply unwind while soaking in breathtaking cityscapes. We offer innovative bespoke experiences and attentive service tailored to individual preferences. Park Hyatt Seoul is renowned for a variety of exquisite dining experiences and exceptional service. GUEST EXPERIENCE MANAGER We are seeking unique and passionate individuals to join our team as we continue to provide rate and intimate experiences in the heart of Gangnam. The Park Hyatt Seoul is looking for the Guest Experience Manager who will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Regency or Grand Club. BEGIN YOUR JOURNEY WITH PARK HYATT SEOUL Park Hyatt Seoul is an art-inspired residential glasshouse hotel where contemporary luxury meets authentic Korean hospitality. Nestled in the bustling heart of Gangnam, explore an array of entertainment and dining options, or simply unwind while soaking in breathtaking cityscapes. We offer innovative bespoke experiences and attentive service tailored to individual preferences. Park Hyatt Seoul is renowned for a variety of exquisite dining experiences and exceptional service. GUEST EXPERIENCE MANAGER We are seeking unique and passionate individuals to join our team as we continue to provide rate and intimate experiences in the heart of Gangnam. The Park Hyatt Seoul is looking for the Guest Experience Manager who will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Regency or Grand Club. Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Director of Rooms or Front Office Manager. Good problem solving, administrative and interpersonal skills are a must. Fluent both English and Chinese. Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Director of Rooms or Front Office Manager. Good problem solving, administrative and interpersonal skills are a must. Fluent both English and Chinese.