ALTEN - Training coordination officer French Speaker

ABOUT ALTENALTEN is a multinational group created more than 30 years ago, specialized in consulting services, information technology and engineering services to the main companies in the market. We achieved a turnover of more than 4.14 billion euros in 2024 and now have 57 700 employees, 88% of whom are consulting engineers.Our teams cultivate the same sense of belonging to a technological environment based on creativity, innovation and the search for solutions. ABOUT PORTO & POSITIONIn order to support our European intensive growth, the Group has decided to build a large Shared Services Center based in Porto. In this context, we are looking for an Assistant Formation to manage the administrative operations of the internal training organization, acting as the main point of contact for all support functions, including HR, Finance, and Technical teams. RESPONSIBILITIESAs an Assistant Formation, you will play a key role in supporting and developing our internal training programs across the Group. Your main responsibilities include:Manage the administrative aspects of the internal training organization, including creating sessions, handling logistics, managing evaluations, and applying pricing in Amplify.Support invoicing and collections related to training activities.Monitor trainee satisfaction and handle complaints proactively, including analysis, calls, reporting, and implementation of action plans.Act as a central point of contact for trainees, trainers, and internal stakeholders, ensuring a smooth and professional training experience.Contribute to continuous improvement of training processes, materials, and communications to enhance the overall employee learning experience.Collaborate closely with HR business partners and managers to support the alignment of training programs with business needs.This description considers the main responsibilities; it is not exhaustive.