VYGON - Associate / Product Specialist

Company Overview:We are a leading supplier of medical and surgical devices with a reputation for delivering high quality products and excellence in customer service, helping healthcare professionals offer best practice solutions to their patients.Commercial:·         To achieve Objectives & KPIs as agreed with the National Sales Manager.·         To identify, develop and provide an excellent service to all customers.·         To introduce the agreed promoted products to the appropriate customer base.·         To provide high quality training, service, and therapy knowledge on product ranges to all customers. ·         Actively prospect and record new opportunities and all activity in CRM.·         Maximise efficiency and productivity, particularly to optimise customer-facing activities within the designated territory.·         Plan and prioritise sales activities that drive customer engagement and progression of pipeline.·         Plan and prioritise to ensure delivery on all administrative duties.·         Liaise with company colleagues regarding contacts and business opportunities.·         Provide critical information and market intelligence that support the commercial team for tender processes.·         Social Media – Omni channel presence to support company initiatives.·         Monitor sales metrics and support demand management with accurate forecasting of new business.·         Flexible to carry out any other tasks in accordance with departmental and organisational needs.  Process:·         Maintain and manage CRM efficiently and effectively.·         To complete all company administration in a timely and appropriate manner·         Ensure all relevant competitor and pricing information is gathered and communicated to the Sales Manager in a timely and efficient manner as requested. (T)·         Proactively promote and follow HSE practices, manage risk and take appropriate action with regard to reporting and avoiding all incidents, near misses and hazards.·         Manage all customer/ product complaints promptly.·         Adhere to all company SOP’s.·         Achieve and maintain the necessary credentialling accreditation and adhere to hospital access and registration portals, such as MIA.The above list of duties and responsibilities is not exhaustive and is subject to change. The job holder may be requi