Vetting & Onboarding Administrator

Location: Liverpool / Hybrid (2–3 days from home) £24,500 - pro rata Fixed Term - 12 Months Contract Make a difference from day one At Serco, we deliver vital public services across the UK and beyond. We’re looking for an Onboarding & Vetting Administrator to join our team, playing a key role in ensuring a smooth, compliant, and positive experience for every new starter. This is a great opportunity for someone with strong administrative skills and an interest in HR, onboarding, or compliance. What you’ll be doing You’ll be responsible for managing onboarding and vetting processes, ensuring compliance with regulatory requirements while delivering a seamless experience for new employees. Key responsibilities include: Processing security clearances including BPSS, UKSV, Home Office, and MOJ checks Coordinating criminal record checks and supporting managers with legislation guidance Verifying right to work and supporting visa processes in line with UKVI requirements Setting up and monitoring Occupational Health checks Managing onboarding activities, including issuing employment offers and contracts Checking documentation and data accuracy to prevent delays Liaising with internal stakeholders and external bodies such as UKSV, DBS, and Home Office teams Verifying identification and obtaining employment references Maintaining and updating vetting and HR systems Responding to queries from employees, managers, and external partners Ensuring all processes meet compliance and GDPR standards Supporting data accuracy through regular file audits and data cleansing What you’ll need to succeed We’re looking for someone organised, detail-focused, and confident working in a fast-paced environment: Strong administration experience with high attention to detail Experience using multiple systems and managing data accurately Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint) Excellent communication skills across different channels Ability to prioritise workload and meet deadlines This role requires BPSS clearance. You can start once baseline clearance is obtained (includes a basic criminal record check). Desirable: Knowledge of UK right to work and visa processes Understanding of vetting and screening procedures Experience in HR, recruitment, or onboarding administration Why Serco? Be part of a team that supports essential public services Gain experience in HR, onboarding, and compliance processes Opportunities for career development and progression Flexible and supportive working environment Ready to apply? If you’re looking for a role where your attention to detail and organisational skills will have real impact, we’d love to hear from you. A little bit about us: At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day. Our inclusive recruitment commitment: We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment. Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form. Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions). For support with your application, please contact [email protected]. Let’s impact a better future, together. Apply today.