Team Leader – One Duck Lane 團隊領導 – 尚萃軒 ($21.6k)

Responsibilities 職責 Under the direction of the F&B Operations Manager, the Service Associate is responsible for mise-en-place, service, cashiering and maximization of guest satisfaction in the outlet 在餐飲營運經理的指導下，負責準備工作、服務、收銀以及在餐廳中提升顧客滿意度 Ensure compliance with service standards specific to Chinese Cuisine​​​​​​ 確保遵守中餐的服務標準 Handle guest inquiries and complaints effectively 有效處理客人的詢問和投訴 Take orders and serve food and beverages 接收訂單並提供食品和飲料 Ensure cleanliness and organization of the dining area 確保用餐區的清潔和有序 Check inventory in sections appointed for daily requisition ​​檢查餐廳的庫存以進行每日訂貨 Provide menu recommendations and answer guest questions & enquiries 提供菜單建議並回答客人的問題和查詢 Assign seats, take orders and recommend dishes and beverages 分配座位、接收訂單並推薦菜式和飲品 Perform any duties assigned by the Management Team deemed necessary ​​​​​​執行管理團隊認為必要的任何指派職責 Responsibilities 職責 Under the direction of the F&B Operations Manager, the Service Associate is responsible for mise-en-place, service, cashiering and maximization of guest satisfaction in the outlet 在餐飲營運經理的指導下，負責準備工作、服務、收銀以及在餐廳中提升顧客滿意度 Ensure compliance with service standards specific to Chinese Cuisine​​​​​​ 確保遵守中餐的服務標準 Handle guest inquiries and complaints effectively 有效處理客人的詢問和投訴 Take orders and serve food and beverages 接收訂單並提供食品和飲料 Ensure cleanliness and organization of the dining area 確保用餐區的清潔和有序 Check inventory in sections appointed for daily requisition ​​檢查餐廳的庫存以進行每日訂貨 Provide menu recommendations and answer guest questions & enquiries 提供菜單建議並回答客人的問題和查詢 Assign seats, take orders and recommend dishes and beverages 分配座位、接收訂單並推薦菜式和飲品 Perform any duties assigned by the Management Team deemed necessary ​​​​​​執行管理團隊認為必要的任何指派職責 Qualifications 資格 Strong communication and interpersonal skills 溝通和人際交往能力強 Ability to work in a fast-paced environment 能在節奏快的環境中工作 Ability to multitask and prioritize effectively 能有效地同時處理多項任務並確定優先順序 Proficiency in both spoken and written English and Chinese 具備良好的英語和中文口語及書寫能力 Able to work independently 能獨立工作 Pleasant, service-oriented and outgoing personality 性格開朗、服務導向且外向 Able to work under pressure, in a dynamic and fast-paced environment​​​​​​ 能在壓力下工作, 適應動態和快節奏的環境 Qualifications 資格 Strong communication and interpersonal skills 溝通和人際交往能力強 Ability to work in a fast-paced environment 能在節奏快的環境中工作 Ability to multitask and prioritize effectively 能有效地同時處理多項任務並確定優先順序 Proficiency in both spoken and written English and Chinese 具備良好的英語和中文口語及書寫能力 Able to work independently 能獨立工作 Pleasant, service-oriented and outgoing personality 性格開朗、服務導向且外向 Able to work under pressure, in a dynamic and fast-paced environment​​​​​​ 能在壓力下工作, 適應動態和快節奏的環境