Sr Operation Mgmt Specialist

Description and Requirements Key Responsibilities: 1. Incident Response & Security Monitoring • Track, manage, and escalate cybersecurity incidents and critical security threat events as required. • Conduct information security awareness trainings to cultivate a security-conscious culture among staff. • Stay current with emerging threats, vulnerabilities, and threat intelligence related to cloud platforms. • Disseminate security advisories, threat intelligence reports, security directives, and patch recommendations promptly to the relevant stakeholders in the agencies. • Partake in tabletop exercises, security risk management activities, audits and third-party assessments to enhance incident response readiness. 2. Security Product Management • Perform Vulnerability Assessments (Tenable Nessus) on applications (e.g. web client/server, mobile apps), networking and computing devices (e.g. firmware, Operating System). • Analyse vulnerability scan results, recommend remediation actions, and track resolution status. • Monitor security events on SIEM (e.g. Splunk, Cortex, Exa beam), perform event triage and analysis. • Perform onboarding and vulnerability scanning of computing devices before connecting to the corporate network to ensure compliance with cyber hygiene standards. 3. Security Governance & Compliance • Conduct periodic security reviews to ensure adherence to IT Security Policies, Standards, Controls and industry best practices. • Recommend and implement security initiatives and enhancement based on findings from tabletop exercises (TTX) and audits. • Monitor and ensure compliance with secure configuration standards across network, systems and endpoint (i.e. CIS Hardening) at agencies. • Analyse Vulnerability Assessment (VA) scan results, track and report remediation status according to the stipulated timeframe. 4. Network, Systems and Endpoint Security • Manage, configure, and optimize security tools and platforms to ensure effective integration with network and IT infrastructure. • Manage network, system, endpoint and runtime security of on-premises and cloud environments. • Perform regular reviews of accounts for both on-premises and on cloud systems/applications. 5. Documentation and Reporting • Implement and update security policies, technical baselines, Standard Operating Procedures (SOPs). • Maintain documentation of security incidents, vulnerability assessments, security checklist, security controls and policies. • Prepare and deliver regular reports to update security performance metrics, incident trends, compliance status and risk mitigation efforts. • Ensure timely escalation and reporting of cybersecurity incidents to management and stakeholders. 6. Collaboration and Stakeholder Management • Collaborate with various IT teams (e.g. Infrastructure, Applications, Project) and external vendors to implement and maintain security controls and measures. • Provide security advisory and recommendations to support projects and system implementations. • Act as the key liaison with stakeholders (e.g. SIRO/SIRM, IT, Application Teams) and cloud service providers to align security-by-design principles, cybersecurity strategies and compliance requirements. Qualifications: Education & Experience • Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related discipline. • Minimum 3 years of experience in Security Operations. Technical Skills • Hands-on experience with security tools (e.g. SIEM, WAF, AV, EDR, PAM, DAM). • Deep understanding of vulnerability management, threat analysis, and incident response (IR) processes. • Good understanding of secure network design, endpoint security, and system hardening techniques. • Familiarity with ICT security compliance frameworks, cybersecurity standards, and risk management practices. • Familiar with IaC security (e.g. Terraform, CloudFormation) and CI/CD security. Certifications • Professional certifications such as CISSP or CISM is required. • Cloud certifications such as CCSP, AWS Certified Security, Azure Security Engineer Associate or equivalent would be advantageous. Other Skills • Strong analytical and problem-solving skills with attention to detail. • Effective communication skills, both written and verbal, with the ability to clearly articulate security risks and recommendations. • Ability to work independently with minimal supervision and collaboratively within a team in a dynamic and fast-paced environment. • Proactive mindset with a continuous improvement attitude towards cybersecurity operations.