SPIE - IT Officer (with AI & Digital Innovation Support) M/F

To be the link with the Headquarters for the IT management within the BU MEA an Implement and support to the IT transition policy / plan.He/She is accountable for maintaining proper access rights to sensitive data and ensuring protection of personal data such as medical records.The role also includes coordinating AI and digital initiatives, acting as a local focal point to support the identification, deployment, and adoption of AI-enabled tools in line with company strategy, security, and governance standards. Responsibilities:Maintains the computer systems, servers and networks of the BU. He / she may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems.Installing and configuring new computer and server, Installing and testing new software and corporate software.Maintaining computers, servers and network hardware.Maintaining in house software (GEMS / EDMS / Prolog / SAGE), insuring they are working properly.Ensuring the coherence of the data informed in the in-house software, taking care of their recurrent updates.Extracting data of in-house software upon the request of other support functions, business centers or Headquarters.Administering file server user permissions and data access policiesManaging firewall, email and spam filtering systems.Ensuring anti-virus software is installed, properly configured, regularly updated and working properly on all PC and server stations.Monitoring LAN for security issues.Creating and setting account users in Active Directory, managing Active Directory and Group Policies.Setting up and maintaining backup system, and onsite/offsite storagePlanning for disaster recovery.Installing software available to appropriate users. Monitoring against usage of unlicensed and unauthorized software.Diagnosing and troubleshooting hardware & software failures (application plus system data base).Implement IT solutions, policies and procedures to maximize efficiency and availability of existing infrastructure, ensure integrity of all company electronic data, and support effectively the company goals and strategies.Liaise with external support agencies to resolve faults specify.Identifying suitable IT vendors and support contractors.Liaising with external support agencies to resolve faults.Maintaining computer peripheral equipment e.g. printers, scanners.Maintaining IT inventory and software licensing compliance checklist.Managing Relationship with system subcontractor.Correspondent with the headquarters IT team and the subsidiaries.Support the coordination of AI-related initiatives (e.g., AI assistants, automation tools, data analytics solutions) in alignment with corporate guidelines.Act as a bridge between users and AI service providers, gathering use cases, feedback, and improvement ideas.Assist in identifying opportunities for process automation and efficiency gains using AI or digital tools.