SPA Therapist

Working alongside a wonderful team at The Peninsula Tokyo, we are seeking SPA Therapist to achieve the company’s objectives and create a memorable guest experience. Work for a highly prestigious hotel in Spa Team. Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence and have an aptitude for languages. Key Accountabilities Deliver treatments professionally and consistently in accordance with company standards, spa protocols, and training guidelines. Provide exceptional guest service by anticipating guest needs, ensuring comfort throughout the treatment experience, and responding promptly to requests. Adhere to all health, safety, hygiene, and sanitation standards to maintain a safe and luxurious spa environment for guests and colleagues. Maintain treatment rooms in an impeccable condition at all times, ensuring cleanliness, tidiness, and a welcoming environment throughout operational hours. Use the correct products, equipment, and quantities as specified during training, ensuring consistency and quality in all treatments delivered. Foster a positive and collaborative team culture by working closely with colleagues and supporting the overall success of the Spa operation. Prepare treatment rooms, products, equipment, and amenities in advance to ensure all treatments are delivered seamlessly and in accordance with established standards. General Requirements A minimum of 3 years of experience as a Spa Therapist is preferred, ideally within a luxury hotel, resort, or high-end spa environment. Conversational proficiency in both English and Japanese, with the ability to communicate effectively with international guests and colleagues. Passionate about delivering exceptional guest experiences and building genuine connections through personalized service and attentive care. Strong interpersonal and communication skills, with the ability to create a welcoming and comfortable environment for guests. Demonstrated problem-solving skills and the flexibility to respond effectively to changing guest needs and operational requirements. Ability to work collaboratively in a multicultural team environment while maintaining high standards of professionalism and service excellence. We are delighted to receive your resume for further consideration.