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DECLINE ALL SAVE SETTINGS ACCEPT ALL powered by: Cookie Information Global Process Owner (Malaysia Ops Global Business Owner) , as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie Preferences Reject All Cookies Accept All Cookies About us Jobs Our People Hiring process Values Language View profile Job Description Job Alerts Link Apply now open/close Print local Share on Twitter Share on LinkedIn Send as email Global Process Owner (Malaysia Ops Global Business Owner) City: Penang Country/Region: Malaysia State: Business Area: IT Department: Manufacturing, Penang Employment Type: Full-time Req ID: 10382 Ambu is transforming and currently looking for a Global Process Owner – and this is your opportunity to drive that transformation at scale. We are strengthening our global process governance and are building a Global Process Owner (GPO) layer across our core end-to-end business processes, spanning the full value chain—from early innovation and planning to delivery, finance, and compliance. As part of this transformation, we are maturing our global processes, governance structures, and operating model to support continued growth and scalability. A key element of this journey is the implementation and integration of core enterprise platforms such as ERP, QMS, and PLM, enabling more standardised and connected ways of working across Ambu. Key responsibilities Your main responsibilities will include: Process ownership & strategy (primary focus) Own and govern end-to-end global processes, including design, standards, and performance Define and drive the strategic direction for process and capability development Ensure alignment across functions, regions, and business units Establish and monitor KPIs to track process performance and maturity Drive cross-functional decision-making and resolve process-related trade-offs Process design & continuous improvement Lead global process design initiatives and ensure standardisation where relevant Identify and drive improvement opportunities across upstream and downstream dependencies Ensure processes are scalable, compliant, and aligned with business strategy Sponsor and prioritise process improvement initiatives across the organisation Stakeholder engagement & governance Act as a key member of the Design Authority and governance forums Engage senior stakeholders across functions to drive alignment and adoption Ensure effective communication and anchoring of process changes globally Act as business workstream lead in ongoing transformation programs Suggested candidate profile Skills and experiences can be earned in many different ways, and we understand that the best fit for the role cannot be prescribed on paper. You are however likely to succeed in this position if you: Education: Bachelor's degree in Business Administration, Information Technology, Supply Chain Management, Engineering, or a highly technical related field. An MBA or advanced post-graduate degree is preferred. Professional Experience: Minimum of 7-10 years of cross-functional project management or operational leadership experience within complex, global manufacturing plants or complex logistics distribution environments. ERP Legacy Upgrade: Proven track record of executing senior project management or track-lead responsibilities in at least two full-lifecycle, large-scale ERP implementations at a physical site/plant deployment level. Regulated Industry Domain: Direct experience navigating highly regulated asset environments (such as Medical Devices, Pharmaceuticals, Lifesciences, or Aerospace). Solid fluency in computer system validation (CSV), GxP compliance standards, and corporate quality management systems is highly desirable Certifications: Project Management Professional (PMP) and/or certified ERP modular credentials are highly preferred. Formal certifications in change management frameworks (e.g., Prosci) are considered a significant advantage. Core Competencies & Professional Attributes Cross-Functional Operational Acumen: Possesses deep clarity across full-value-stream business cycles including Order-to-Cash (O2C), Procure-to-Pay (P2P), Plan-to-Produce (P2P), and Warehouse Management / Quality Operations. Matrixed Influence & Leadership: Demonstrates an assertive ability to rally, align, and extract elite performance from highly matrixed, cross-functional engineering and operational teams without possessing formal direct hierarchical authority. Crisis Resilience & High Agility: Proven capacity to navigate high-ambiguity project variables, absorb intense deployment pressures safely, and execute balanced, rapid, data-backed decisions during time-critical system go-live constraints. Strategic Communication Profile: Exceptional command of written and verbal interaction paradigms. Easily capable of decomposing highly abstract, technical PROJECT EQUIP (ERP) configuration issues into clear, value-centric risk evaluations for senior site executives and plant general managers. The role As a Global Business Owner, you take end-to-end ownership of one of Ambu’s core business processes (e.g., Plan-to-Produce, Order-to-Cash, Record-to-Report, or Idea-to-Patient). You define the process vision, set direction, and ensure alignment across functions, regions, and systems. You will drive continuous improvement and ensure that processes are scalable, standardised, and aligned with business strategy. As part of a larger transformation program, you will act as Business Workstream Lead, working closely with Subject Matter Experts (SMEs), technical workstream leads, and key stakeholders—both internal and external—to ensure alignment between business processes and system capabilities, and to drive successful end-to-end implementation and adoption. This is a high-impact role operating at the intersection of business and transformation, where strategic ownership meets execution. Ambu – a visionary and international workplace where your efforts matter Ambu is a company that expands rapidly and has ambitious growth targets. We meet these targets through interdisciplinary teamwork between motivated and highly skilled employees. Your contributions and efforts are crucial to our success and by joining us you will get the opportunity to work in an international head office with an informal working environment. We offer great opportunities for personal development. Furthermore, we offer a wide range of professional, social and financial employee benefits in addition to exciting job challenges and continuous professional and personal development. About Ambu Ambu has been bringing the solutions of the future to life since 1937. Today, millions of patients and healthcare professionals worldwide depend on the efficiency, safety and performance of our single-use endoscopy, anaesthesia, and patient monitoring solutions. We continuously look to the future with a commitment to deliver innovative quality products that have a positive impact on patient care and the work of healthcare professionals. Headquartered near Copenhagen in Denmark, Ambu employs approximately 4,500 people in Europe, North America and the Asia Pacific. For more information, please visit ambu.com or follow us on LinkedIn. 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