Senior Director, Global Communications Operations

Overview ABOUT PEPSICO PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $91 billion in net revenue in 2023, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales. OUR VISION PepsiCo’s vision is to Be the Global Leader in Beverages and Convenient Foods by Winning with pep+ (PepsiCo Positive), which captures our competitive spirit, intense focus, and shared values. pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. The PepsiCo Consumer organization will prioritize “Powering Positive Growth” (PPG) as the path forward and ambition to put positive brands at the heart of everything we do. THE ROLE The Senior Director, Head of Communications Operations serves as a strategic and operational partner to the Head of Global Communications, ensuring the Global Communications function operates with clarity, consistency, and impact. This role leads the design and execution of core operating rhythms and processes, connects work across teams by enabling the function’s COE model, and supports leadership in achieving the team’s big rocks. Responsibilities Executive Operations & Leadership Support: Directly support Head of PepsiCo Global Communications in managing the function agenda, ensuring focus on top priorities. Lead development of executive-ready updates. Act as a central point of coordination across leadership forums (e.g., CLT, CALT, PEC). Operating Rhythm & Process Management: Establish and run core communications operating cadences (weekly, monthly, quarterly). Ensure consistency, quality, and timeliness of key deliverables and reporting. Continuously improve processes to streamline workflows and reduce inefficiencies. Drive development and adoption of standardized tools, templates, and reporting formats. Improve how teams deliver, measure, and communicate impact. Lead Special Projects: Serve as the primary lead on high-impact special projects that shape stakeholder perceptions of PepsiCo and substantively influence business operations. Provide comprehensive project management, aligning external and internal subject matter experts. (SMEs), PepsiCo Executive Committee (PEC), and Corporate Affairs specialists for seamless execution. Cross-Functional Alignment & Integration: Connect work across communications teams (enterprise, functional, regional, market). Ensure alignment on key narratives, priorities, and execution across the function. Partner with senior leaders (e.g., CLT, CALT, PEC, etc.,) to drive coordinated outcomes. Strategic Planning, Reporting & Prioritization: Consolidate inputs across teams into clear priorities for leadership. Help shape how communications work is planned, sequenced, and resourced. Support longer-term planning, including AOP. Compile quarterly reports for leadership. Manage Corporate Communications Business Processes: Align Communications processes (e.g., AOP, strategic activations, people processes) with key business activities to improve cohesion and effectiveness across the company Lead the annual operating plan (AOP) process within Communications and Corporate Affairs, ensuring robust budgeting and resource allocation. Oversee the design and implementation of functional management meetings, ensuring all critical management areas—including budgets, progress measurement, and key project updates—are thoroughly discussed and aligned with corporate objectives. Compensation & Benefits: The expected compensation range for this position is between $157,200 - $312,000. Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process. Bonus based on performance and eligibility target payout is 30% of annual salary paid out annually and an additional target payout of 15% of annual salary is paid out over 3 years following the end of the performance period. Long term incentive equity may be awarded based on eligibility and performance. Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan. Car allowance. Qualifications Project Management and Organizational Skills: Must excel in project management, translating complex visions into actionable plans, and driving projects forward with proactive, sustained management. Executive Presence and Diplomacy: Demonstrates exceptional collaboration, diplomacy, and solution-oriented leadership, capable of building strong, productive relationships internally and externally. Judgment and Decision-Making Skills: Ability to prioritize effectively and make swift, well-considered decisions. Communication Skills: Must possess excellent written and verbal communication skills, adaptable to a range of audiences and channels. 10-15 years of relevant experience across Communications or related positions Strong PepsiCo business knowledge, including field operations and a strategic mindset. Global outlook with sensitivity and awareness of social and cultural differences. Strong track record of driving results in complex, multi-stakeholder, volatile, and uncertain environments. Maintain the highest level of discretion and confidentiality when handling sensitive and proprietary information, ensuring compliance with company policies and legal regulations.