Product Solutions Engineer

Bigblue

CDI 9ème arrondissement, Paris, Paris, , France E-commerce
Publiée le
13/03/2026
Contrat
CDI · Inconnue
Localisation
9ème arrondissement, Paris, Paris, , France
Taille équipe
50-250 emp.
Rémunération
Inconnue
Inconnue 1-3 ans exp. Francais Anglais

Avantages

Horaires de travail flexiblesTickets restaurantOpen spaceSalle de sport dans les locauxMutuelle santé
Missions clés Investiguer les problèmes des marchands et trouver des solutions. · Capturer et prioriser les retours des utilisateurs pour façonner la feuille de route du produit. · Collaborer avec les équipes internes pour garantir la meilleure expérience produit possible.
Profil recherché Bac +5 (Master 2, Diplôme d'ingénieur) · 1-3 ans d'expérience · Eager to learn · Problem-solver · Communicator
Outils & compétences WMS (Warehouse Management System), SQL, Google Cloud logs, Postman

Le poste en détail

📍 Paris | Full-time | Fluent 🇫🇷 & 🇬🇧


E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we’re on a mission to change that.

We help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience.


Since 2018, we’ve built a tech-driven logistics platform powering 500+ brands — from fast-growing DTC players to global names like MUJI, Aigle, and Cabaïa. With 110+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 7 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, and greener.


Backed by $20+M in funding and trusted by the next generation of e-commerce leaders, we’re scaling rapidly — from 10 million orders in 2024 toward ambitious enterprise expansion. The journey ahead is bold, and we’re looking for the right partner to help us lead the way.




Product team


You'll join the team that powers Bigblue's growth, with a triple mission:


• Absorb complexity and connect teams so the company can scale quickly without breaking


• Stay close to merchants and warehouse operators to detect issues and opportunities early


• Ensure that every release makes the experience smoother and more reliable


You’ll collaborate directly with experienced product managers and engineers (Apple, Vimeo, Frichti, Kapten, Alan, etc.) and see how a world-class product team builds, adapts, and scales technology. Along the way, you’ll gain hands-on product expertise, sharpen your technical skills, and play a central role in shaping Bigblue’s future.



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Role

  • Investigate merchants’ issues, find solutions, and make sure their operations keep running smoothly.
  • Capture and prioritize feedback from users to help shape the product roadmap.
  • Troubleshoot problems alongside engineers and ensure fixes are delivered quickly.
  • Support product launches with clear documentation, training, and communication so merchants adopt new features with confidence.
  • Analyze product usage to uncover opportunities that drive adoption and growth.
  • Collaborate with internal teams to ensure merchants get the best possible product experience.


    Requirements

    • Education - Bachelor or Master's degree from a top-tier engineering school (or equivalent) or a top-tier business school
    • Eager to learn - You are excited to discover new scopes and learn new technologies
    • Embrace complexity - You have an habit of digging deep to understand how things really work
    • Problem-solver - You thrive to find solutions to people's problems
    • Communicator - Excellent writing and summarising skills. As you will work with Bigblue's transversal teams, you make sure everyone understands complex situations and you build strong relationships with the different teams.
    • Languages - Strong English & French communication skills - written & oral - to engage with all team members and merchants

      Bonus
      • Work experience - Past experience in a cross-functional role in technology, support or operations
      • Programming - Experience with software engineering and programming, or software tools (inspector, Google Cloud logs, Postman, etc.). If you're interested, the role can include development and maintenance of our software
      • Data Analysis - Ability to analyze product data and manipulate databases (SQL)


        Hiring Process