Product Operations Intern

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75.

Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, and 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.

AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

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If you're obsessed with making things run like clockwork, this is the role for you.

🎯 Mission

Join us as a Product Operations Intern in a team of 3 supporting the operational needs of a team of ~80 Product Managers. You'll own the recurring reporting that keeps product leadership sharp (OKRs, Monthly Business Reviews) and the provider management that keeps our cost base clean. Our ambition: make the entire Product organization run like clockwork. Precise, reliable, every single month.

👩‍💻 What you'll do

• Own Product team reporting. Produce and maintain the OKR recaps and Monthly Business Reviews that track Product team performance. You'll be responsible for reporting on efficiency and delivery across the Product organization: collecting inputs from leadership, chasing missing data, reviewing quality of the documentation, and publishing on time.
• Support provider and invoice management. Collect and cross-check supplier invoices against contracts, flag discrepancies, follow up with providers, and maintain our internal spend tracking. You'll also support renewal preparation by assembling contract summaries and key dates.
• Lead a few strategic side projects. Pick up high-visibility work: competitor database cleanup, AI tools inventory, demo account mapping, or tooling documentation. Deliver results that PMs actually use.
• Use AI to work smarter. Automate what you can, sharpen your documentation, move faster. Find ways for the team to work better. We genuinely celebrate this.

  🤔 What we're looking for

  • Obsessive attention to detail. You catch inconsistencies before anyone else does. Your work is clean, complete, precise.
  • Strong written English. You document clearly and produce sharp and crisp reporting artifacts that need minimal editing.
  • Comfort with operational ownership. Recurring work doesn't bore you. You take pride in owning a process and be its reliable point of contact.
  • Stakeholder management. You can chase Product leadership for inputs and follow up with external suppliers, diplomatically, without creating friction.
  • Comfortable with Google Sheets/Excel and Notion. You'll work in these tools daily. Proficiency is a strong plus; willingness to learn fast is the minimum.
  • AI-native mindset. You experiment, automate, and enjoy finding smarter ways to work.

    🏅 What you'll get

    • Real ownership from month 2-3. Once trained, you run reporting, provider management, and side projects autonomously. Real accountability.
    • A small team where you matter. Three people means fast learning, direct feedback, and nothing to hide behind. Everything you do has visible impact.
    • Direct visibility at the top. Your work reaches the company Leadership every month.
    • Side projects with genuine scope. From AI tools inventories to competitor databases, you'll contribute to work that outlasts your internship.

      🤝 Your future manager

      You'll report directly to Mario Liverini, Product Operations Manager at Qonto. Expect clear expectations upfront, real autonomy once you're ramped, and direct feedback throughout. If you find a smarter and faster way to get something done, especially with AI, that's encouraged, not just tolerated. The goal is for you to operate as a professional from day one.

      At Qonto, we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.

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      Perks

      Flex your schedule. Work from home up to 2 days a week with our hybrid policy.

      Stay active. Gympass gives you access to 3,000+ sports and wellness partners.

      Eat well. Lunch card, 50% on us.

      Get around. 50% of the cost of your public transportation pass is covered.

      Enjoy the rest. Team events, snacks, and beverages.

      Take time off. 1 paid day off per month, no questions asked.

      Be yourself. An inclusive, supportive environment where everyone belongs.

      
      

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      On average, our hiring process lasts 20 working days. More information on our candidate journey here

       

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      🔒 Your security matters to us Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates.

      If you receive a suspicious message claiming to be from Qonto, please report it right away ([email protected])