AM
Product Manager, Alexa International
Amazon Technological Services SAS
Publiée le
13/03/2026
Contrat
CDI · Inconnue
Localisation
FR, Clichy
Taille équipe
2000+ emp.
Rémunération
Inconnue
Missions clés
Deliver a high-quality customer experience for Alexa in France. · Identify and prioritize a roadmap of Product enhancements. · Drive continuous improvement of the Alexa experience quality across a number of device types.
Profil recherché
Bac +5 (Master 2, Diplôme d'ingénieur) · 3-5 ans d'expérience · Teamwork · Attention to detail · Excellent organization skills · Excellent written and verbal communication skills
Outils & compétences
AI technology, UX design, Project management, Product management
Le poste en détail
Are you interested in designing and improving new customer experiences for Amazon Alexa? The Amazon Alexa team is looking for a talented Product Manager.
As an Alexa Product Manager, you will have wide set of responsibilities to ensure Alexa customers are delighted, regardless the device they use to interact with her. The job requires creativity and innovation to enhance the experience and develop new ideas. At the same time, you will need manage projects and cooperate with Tech teams to maintain feature backlogs, track bugs, etc. The ideal candidate can translate business needs into a customer focused solution. Analytical skills are a plus as they will help you to identify customer pain points. Team work is important to the role, and you will be working side by side with multiple teams like engineers, marketers, product managers, user researchers, etc. to define delightful customer experiences.
In the Alexa team you'll be encouraged to bring innovative and disruptive product ideas, documenting those in Amazon's unique "PR FAQ" format.
*Amazon is an English speaking company. Please apply with an English CV*
Key job responsibilities
You're in charge of delivering a high-quality customer experience for Alexa in France. From our artificial intelligence to our Echo product line, you will ensure that they meets our customer expectations.
- You will work on Customer Experience, identifying and prioritizing a roadmap of Product enhancements.
- You will drive continuous improvement of the Alexa experience quality across a number of device types.
- You will use metrics and anecdotes to identify improvement opportunities.
- You will own and drive action performance improvement plans with a large number of different stakeholders, both tech and non-tech.
- You will identify and resolve obstacles to greater Alexa use, including coordinating across teams on marketing activities to drive customer awareness of Alexa capabilities.
About the team
This role is part of the Alexa International organization, developing and supporting the Alexa experience in each local. You would operate within the French Alexa team.
As an Alexa Product Manager, you will have wide set of responsibilities to ensure Alexa customers are delighted, regardless the device they use to interact with her. The job requires creativity and innovation to enhance the experience and develop new ideas. At the same time, you will need manage projects and cooperate with Tech teams to maintain feature backlogs, track bugs, etc. The ideal candidate can translate business needs into a customer focused solution. Analytical skills are a plus as they will help you to identify customer pain points. Team work is important to the role, and you will be working side by side with multiple teams like engineers, marketers, product managers, user researchers, etc. to define delightful customer experiences.
In the Alexa team you'll be encouraged to bring innovative and disruptive product ideas, documenting those in Amazon's unique "PR FAQ" format.
*Amazon is an English speaking company. Please apply with an English CV*
Key job responsibilities
You're in charge of delivering a high-quality customer experience for Alexa in France. From our artificial intelligence to our Echo product line, you will ensure that they meets our customer expectations.
- You will work on Customer Experience, identifying and prioritizing a roadmap of Product enhancements.
- You will drive continuous improvement of the Alexa experience quality across a number of device types.
- You will use metrics and anecdotes to identify improvement opportunities.
- You will own and drive action performance improvement plans with a large number of different stakeholders, both tech and non-tech.
- You will identify and resolve obstacles to greater Alexa use, including coordinating across teams on marketing activities to drive customer awareness of Alexa capabilities.
About the team
This role is part of the Alexa International organization, developing and supporting the Alexa experience in each local. You would operate within the French Alexa team.