Product Install Engineer
2060 K-T SARL France
Le poste en détail
Company Overview
Group/Division
Job Description/Preferred Qualifications
Do you want to work on some of the most complex and cutting-edge technologies in a dynamic, global environment with strong career growth opportunities? If so, KLA is looking for talented Product Install Engineer to join our European installation team. You’ll play a key role in ensuring our advanced systems are installed and operating to the highest standards at customer sites across the region.
Your Impact
As a Product Install Engineer, you’ll be at the forefront of deploying KLA’s PVD, Etch and CVD tools. You’ll collaborate with multicultural teams and travel to some of the most advanced semiconductor fabs in the world. Your work ensures that our tools are installed correctly, validated thoroughly, and ready to deliver value to our customers. In addition to technical expertise, you must be confident in communicating directly with customers, understanding their needs, and ensuring their satisfaction throughout the process. You will be required to follow and work according to documented best known method, and you will have to document the work you perform. The position is based in the Grenoble with travel primarily within Europe.
Key Responsibilities
Customer Engagement & Planning
Conduct pre-installation meetings to understand and document customer-specific requirements.
Develop action plans to meet unique customer needs and validate deliverables.
Tool Installation & Integration
Perform full system installations to meet KLA specifications, including:
Physical install and connection
Precision alignment and calibration
Wafer handler robot setup and teaching
System-level calibrations and performance testing
Applications verification and product wafer validation
Problem Solving & Issue Resolution
Troubleshoot complex system issues using data analysis, abstract thinking, and structured problem-solving methodologies.
Manage critical issues across multiple customer sites and regions.
Customer Validation & Satisfaction
Lead post-installation meetings to verify tool performance and ensure customer satisfaction.
Conduct application testing to confirm operational quality.
Maintain strong communication through regular updates and escalation meetings.
Training & Knowledge Sharing
Deliver training on new product installations to global customer support teams.
Your Qualifications
Education & Experience
Engineering qualification e.g. NVQ, HNC or Degree etc.
Proven experience in a hands-on Engineering role with Electrical and Mechanical experience
Technical Skills
Familiarity with pneumatics, mechanics, electronics, radio frequency technology, metrology, and laser technologies is desirable.
Strong analytical and troubleshooting skills across software, electronic, optical, and mechanical systems.
Proficiency in computer systems and operating environments (e.g., MS Windows).
Soft Skills
Excellent interpersonal and communication skills.
Ability to work under pressure and meet project deadlines.
Adaptable & flexible
Willingness and availability to travel within the UK and Europe (approx. 70%). Occasional international travel maybe required.
Minimum Qualifications
Technical degree or diploma in Mechanical, Electrical, Electronic Engineering, or equivalent experience.
Very good written and verbal communication skills in English
Hold a full driver's license
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
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