Operations Specialist

Volvo Financial Services is the global financial solutions provider of the Volvo Group, supporting the Volvo Group brands with expert financial services. This includes providing customers and dealers with a full-range of offerings, such as financing, leasing, and insurance solutions. Our team of about 1,400 professionals are located in 45 countries worldwide. As a part of the Volvo Financial Services team, you will experience challenging assignments, gain international exposure, and interact with colleagues around the world in the Volvo Group. Main responsibilities - Participate in financing processes of trucks, buses, construction equipment and related services - Administer new and existing leasing contracts, including initiation, activation, modifications and terminations - Address customer and dealer inquiries, resolving them directly or coordinating with appropriate departments - Collaborate cross-functionally to support and develop smooth and efficient operational processes If you - have experience in customer service and contract administration, particularly in the financial service industry - have knowledge of leasing products and services - have great interpersonal, written, and verbal communication skills in Estonian and English - are able to work independently and as part of a dynamic team in a fast-paced environment - have exceptional attention to detail and strong time management skills - have a proficiency in Microsoft Office - have a university degree, ideally in finance or business administration We offer - to join a global and diverse team committed to customer success and societal prosperity - opportunities to grow both personally and professionally - a space to initiate and implement changes that directly impact customer satisfaction - an environment where we work with passion, we trust each other, and we embrace change to stay ahead - a package of additional company benefits such as health insurance and more - flexibility that enables work-life balance - salary level from 2200 – 2400 EUR gross/month, annual bonus program will be applied in accordance with the Company Policy Location: Tallinn Last application date: 2026.08.20 Only selected candidates will be contacted. For further information, please contact: Sandra Peseckiene, Volvo Financial Services Baltics Operations Manager, Mob. +370 688 49588; email: [email protected] For information about processing of personal data in the recruitment process press here .