Medical Receptionist

Health Clerk - RAAF Tindal - NT Are you a personable medical receptionist looking to make a meaningful impact in a unique primary healthcare setting? This is a fantastic opportunity to provide vital clerical and administrative support to clinical staff in a multidisciplinary setting. What’s on offer Work-life balance – predictable hours, finish on time, Christmas & New Year Leave Safe, respectful environment – professional, health focused patient cohort Collaborative team – feel valued and supported in a multidisciplinary team No financial transactions – focus on clerical and administrative support only Civilian role – be part of the mission without wearing the uniform Practical perks – free parking and uniforms Wellbeing support – mental health resources and lifestyle discounts About the Health Centre Tindal Health Centre is located at RAAF Base Tindal, 15km outside Katherine, and 320km south-east of Darwin. The facility has a routine dependency of approximately 550 Defence members, surging at regular Air Force exercise periods throughout the year. The health centre provides general medical, aviation medical, nursing, physiotherapy and mental health services. It also operates a 10-bed inpatient low dependency day ward. Standard operating hours are generally 0730-1600 Monday – Thursday depending on role requirements, and a half day 7:30 – 13:30 Friday. What you’ll do Keep the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients. Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards. Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information. Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements. Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests. What you bring Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable) Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team. Sound computer literacy and experience with electronic health record systems highly regarded. Who we are Serco supports governments by delivering essential services across defence, health, justice, maritime and community services. Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations. Interested? Contact Dan on 0497 918845 for a confidential chat. Apply now.