Key Account Manager – Maritime (South-East France)

At DNV Maritime, we help our customers navigate the most complex challenges in shipping—safety, performance, sustainability, and digital transformation.

Area Benelux & France is part of the Maritime Region West Europe, covering classification and advisory activities across all vessel segments, offshore units, and emerging areas such as renewables and aquaculture. With ~70 colleagues across seven locations, we work closely with leading shipowners, operators, and maritime stakeholders across the Netherlands, Belgium, France, Monaco, and Switzerland.

We are looking for a Key Account Manager (KAM) to strengthen our presence in South-East France.

In this role, you will act as a trusted advisor and strategic partner to some of the region’s most important maritime customers. You will go beyond traditional sales—building long-term relationships, anticipating customer needs, and bringing the full strength of DNV’s global expertise to create value.

You will work closely with customers across technical, operational, and executive levels, shaping opportunities across our full portfolio—including classification, newbuildings, advisory, decarbonization, and digital solutions.

The position is based in the Marseille area, with a strong emphasis on face-to-face engagement and market presence.

What success looks like in this role

• You are recognized by your customers as a trusted partner, not just a service provider
• You proactively anticipate customer needs and shape opportunities early
• You successfully navigate complex commercial discussions, balancing customer expectations with sustainable outcomes
• You mobilize DNV’s global network to deliver integrated, cross-service solutions
• You create a consistent “One DNV” experience for your customers

• You identify opportunities where DNV can add value beyond classification, strengthening long-term partnerships

  Main responsibilities

• Build and develop strong, trust-based relationships with decision-makers across key accounts
• Act as the single point of coordination for all DNV activities toward assigned customers
• Develop and execute customer-centric account plans to drive growth, retention, and satisfaction
• Identify and pursue opportunities across newbuildings, fleet in service, advisory, and digital solutions
• Lead and coordinate complex commercial topics, including contracts, renewals, negotiations, and claims resolution
• Work closely with internal stakeholders (e.g. TSM, technical experts, finance) to ensure high-quality delivery and follow-up
• Represent DNV externally by actively participating in industry events, networks, and customer forums
• Monitor account performance and pipeline, ensuring structured follow-up of opportunities
• Ensure high-quality CRM data and account insight, enabling informed decision-making
• Stay close to market trends, industry developments, and customer strategies

 

We help enhance the safety, efficiency, and sustainability of our customers in the global shipping industry, covering all vessel types and mobile offshore units. As a partner to industry, we offer services in testing, certification, training, and technical advisory through the energy value chain. That means we’re continually investing heavily into R&D for new services and solutions while proactively assessing what the industry needs today and tomorrow.