IT SUPPORT TECHNICIAN - M/F

IT SUPPORT TECHNICIAN - M/F Information Technology | Paris Trémoille - France | Permanent IT Support Technician - M/F , as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie Preferences Reject All Cookies Accept All Cookies LANGUAGE PROFILE GOYARD.COM SPONTANEOUS APPLICATION VIEW ALL JOBS Job Description Job Alerts Link APPLY NOW A house of artisanal tradition, Goyard is a French leather goods manufacturer, trunk maker and luggage maker, which has always been keen to assert an identity combining craftsmanship and respect for traditions. A constantly reiterated desire for excellence, crowned by two centuries of existence. JOB OVERVIEW Within a team of 26 employees (including 3 based in Asia), you will be dedicated to user support in office and counter settings for the company’s IT equipment. You will ensure incident resolution and optimize tool performance. You will take preventive measures to ensure stable and secure IT applications and infrastructure to avoid potential service interruptions. KEY RESPONSIBILITIES Your main tasks will include: -Resolving incidents in Boutique and Office environments, -Supporting users on business applications (Cegid Y2, ...), -Supporting users on IT equipment (cash registers, PDAs, multifunction printers, Zebra printers...), -Providing technical support on projects (deployment of new tools), -Participation in counter openings: technical, network, etc. -User account administration (Exchange, Active Directory, O365, Intunes, etc.), -Management of equipment and supplier renewals, -Writing guides and training users. Travel to different sites expected (about two weeks per quarter). REQUIRED QUALIFICATIONS AND SKILLS With a background in IT, you have at least 4 years of experience, ideally in the retail sector or in a distribution network environment : -You have a good command of Windows environments -Ideally, you have knowledge of an MDM solution -You have a solid foundation in networking (TCP/IP) -Knowledge of CBR Retail or Cegid would be a plus -You speak English fluently. APPLY NOW LEGAL INFORMATIONS Privacy policy MAISON GOYARD History Online Personalisation Find a boutique CAREER Comptoirs Workshop Support functions Instagram Youtube Twitter Facebook Weibo WeChat Kakao Line Copyright © 2025 Goyard. All rights reserved