Distribution Coordinator I

Obsessed by Science. Entrepreneurial by Nature. United by Purpose. Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions, advancing science to improve patient outcomes worldwide. For more than 50 years, we have combined scientific rigor with an entrepreneurial mindset, operating with a strong commitment to innovation, accountability, and results to deliver trusted diagnostic solutions. As the Diagnostics Specialist, Diasorin continuously invests in research, technology, and people. Guided by our values of operational excellence, customer focus, and teamwork, we empower teams to think boldly, act decisively, and transform ideas into meaningful impact across one of the industry’s broadest specialty diagnostic portfolios. When you join Diasorin, you are not just filling a role. You are helping build what comes next. Why Join Diasorin Build What Matters Take ownership, challenge the status quo, and contribute directly to solutions that improve patient care worldwide. Innovate with Agility at a Global Scale Work in an entrepreneurial environment that enables speed, collaboration, and global impact. Grow in a People-Centered Culture Thrive in a culture that values accountability, inclusion, and continuous development. Job Scope The Distribution Coordinator I is responsible for receiving and entering customer orders and generating all necessary shipping documents, assembling, packaging, and shipping orders, samples, and supplies; maintaining accurate records of daily shipments and product distribution by lot number and customer; issuing invoices, maintaining inventory control for Finished Goods, supplies, and shipping materials. Support all applicable regulations including but not limited to FDA, ISO, and CMD/CAS requirements. Job Responsibilities and Duties Receive mail-in or telephone orders, assign sales order number, enter into computer-based Order Entry module, and generate all necessary shipping documents. Assemble, package and ship standing and open orders in compliance with government regulations, approved Company procedures, and commercial carrier’s special instructions. Issue invoices. Maintain inventory for Finished Goods, supplies, and shipping materials. Reconcile periodic inventory audits and cycle counts with computer-based inventory records, maintaining at least 95% accuracy. Provide Management with stock status and other reports as requested. Maintain updated, accurate customer account records such as Ship To, Bill To, Price, Shipping Schedule, Special Handling Instructions, contact name, telephone number, and fax number. Provide professional service to customers and prospective customers who place or inquire about orders, stock status, shipping and delivery, prices or who voice concerns about products or services. Attempt to resolve all matters on a timely basis. Refer product complaints to employees responsible for complaint handling. Function as a back-up for the Receiving Department whenever circumstances require support. Maintain Finished Goods inventory and shipping areas in a clean and orderly condition and in compliance with government regulations and approved Company policies. Responsible for performing assigned tasks in accordance with applicable Environmental Health and Safety (EHS) regulations and Company EHS policies. Education, Experience and Qualifications H.S. Diploma or equivalent Required Associate's Degree or equivalent experience with a minimum of 1 to 2 years previous customer service experience Required Must have Certification to ship Infectious/Dangerous Goods Required