Dealer Manager

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. What you will do Primary Purpose To provide leadership, management, and strategic direction to the Dealership. This role is accountable for the Dealerships Parts and Service safety and financial performance and is a key influencer and support for the VCV Sales activities. This role oversees dealership operations including, safety, employee engagement, customer satisfaction, financial performance, strategic growth, market share and continuous improvement. Key Responsibilities Drive a safety-first culture within the dealership. Develop the strategy, budgets and business plans for the dealership. Monitor dealership performance against targets and make recommendations and adjustments as necessary. Build and maintain strong relationships with customers, driving a high level of service delivery and customer care. Monitor and control company assets, including facilities, to ensure that all assets are maintained in an appropriate state to reflect the image of the Company. Ensure compliance to all relevant regulations, legislation and company policy, procedures, and standards. Grow market share and increase client base and market penetration in service/parts. Identify and implement best practice and drive a culture of continuous improvement. Demonstrate a values-based leadership approach to develop an engaged, high performing workforce. Drive internal communication, cooperation, and daily productivity by regularly meeting with Dealership management to review business operations, performance, safety and environmental compliance and adherence to VGA policies Actively participate as a member of the VCV leadership team Business/ Financial Management Plan, allocate and manage relevant budget/s Allocate capital and manage expenditure Report on operations according to company timelines and standards Effectively manage and allocate assets and company property Manage and report on business performance People Management Plan, set and communicate team direction Ensure clarity of expectations through accurate job profiles and objectives Meet company timelines for performance and development planning Coach, mentor and counsel staff to enhance performance and mitigate issues / conflicts Increase capability and provide learning and development opportunities Discuss and formalise career plans Enhance engagement and effectively manage attrition Recruit new team members and ensure adequate and timely resourcing Develop a strong succession plan, including cross-skilling Manage salary and incentive payments in conjunction with manager Who are you? Educational Qualifications Tertiary Qualification in Business Management or related discipline or trade qualification in engineering / mechanics (desirable) Business skills & attributes Extensive Truck Industry and Commercial Operations experience Diversified experience highly desirable (e.g. Service, Parts, Administration) Advanced PC (Microsoft packages) and Volvo systems skills Outstanding leadership ability Advanced administration and business planning skills Outstanding customer service, negotiation and conflict resolution skills Exceptional interpersonal skills and ability to interact and influence at all levels both internally and externally Experience in leadership roles and team building, ability to set goals and objectives which are readily understood and accepted by the organisation  What’s in it for you? We offer a solid package of compensation and benefits, plus: Work in a supportive team, where new ideas and change are embraced and encouraged. Work with iconic brands and be part of a reputation that has been earned over a century. Join an organisation that supports internal career growth through training, role changes, and global mobility options. Benefits for applicable staff including access to Sonder (Wellbeing & Safety Partner) for employees and family members, education assistance, Service Awards, income protection, private Health insurance, personal computer loans, option to purchase additional leave, additional superannuation and generous paid parental leave provisions. A strong commitment to safety and your health and wellbeing. A commitment to equal opportunity and equal outcome. Ready for the next move? If you are curious to explore how we put our words into actions, follow us on LinkedIn and volvogroup.com. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ​We are passionate about what we do, and we thrive on teamwork. ​We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.