Corporate IT Salesforce Manager

Obsessed by Science. Entrepreneurial by Nature. United by Purpose. Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions, advancing science to improve patient outcomes worldwide. For more than 50 years, we have combined scientific rigor with an entrepreneurial mindset, operating with a strong commitment to innovation, accountability, and results to deliver trusted diagnostic solutions. As the Diagnostics Specialist, Diasorin continuously invests in research, technology, and people. Guided by our values of operational excellence, customer focus, and teamwork, we empower teams to think boldly, act decisively, and transform ideas into meaningful impact across one of the industry’s broadest specialty diagnostic portfolios. When you join Diasorin, you are not just filling a role. You are helping build what comes next. Why Join Diasorin Build What Matters Take ownership, challenge the status quo, and contribute directly to solutions that improve patient care worldwide. Innovate with Agility at a Global Scale Work in an entrepreneurial environment that enables speed, collaboration, and global impact. Grow in a People-Centered Culture Thrive in a culture that values accountability, inclusion, and continuous development. Job Scope The IT Salesforce Manager oversees the strategic development, optimization, and administration of Diasorin's Salesforce platform, managing an external team of administrators and developers while aligning the platform's capabilities with overall business goals. Ensures CRM solutions support business processes, enhance user experience, and comply with security and governance standards. Key Duties and Responsibilities Salesforce Platform Management : Administration, configuration, performance monitoring, and updates. Solution Design and Implementation : Deliver CRM solutions (Sales & Marketing) aligned with business requirements. Governance and Security : Ensure compliance with internal policies and regulations (e.g., GDPR). Team Leadership : Coordinate Salesforce developers, administrators, and analysts. Integrations : Oversee integration of Salesforce with other enterprise systems (ERP, BI, etc.). Stakeholder Management : Act as the primary liaison between IT teams, executive leadership, and business units (Sales, Marketing) to gather requirements and translate them into effective technical solutions and define roadmap. Training and Support : Develop training plans for users and internal teams. KPI Monitoring : Analyze usage and performance metrics to optimize processes. Project Management: Oversee end-to-end project delivery, including planning, budgeting, execution, and risk mitigation. Education, Experience, and Qualifications Bachelor’s degree in Computer Science, Engineering, or related fields. Experience 5+ years in managing Salesforce (Sales Cloud, CRM analytics, Marketing Cloud, Service Cloud).