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Air Logistics Operational Care Specialist , as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie Preferences Accept All Cookies Home Page Language View Profile Employee Login Search Jobs Job Description Job Alerts Link Apply now Air Logistics Operational Care Specialist It's more than a job As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine. ‎ Join us now. This role will coordinates transport bookings, prepares documentation, monitors shipments, handles deviations, and works with customer care to meet requirements like transit times, routing, and carrier selection. How you create impact To manage and perform all operational activities reliably, accurately and on-time, minimizing overdue tasks, and according to defined customer deliverables To follow the communication concept for effective communication with stakeholders To monitor shipments, follow up on all deviations, accurate and timely updates for visibility in KN systems, including financial data, such as costs To review and clarify CCL instructions if there are conflicts or deviations with regulatory requirements, routing, TT, rate information, or other discrepancies To immediately report problems, operational disputes or discrepancies to supervisors or managers To collaborate with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed To monitor operational performance of carriers and other partners and escalate / create awareness if performance and commitments are not being delivered To collaborate with the Optimization Team for most effective process execution and systems setup/automation, maximizing systems utilization and avoiding manual processes is critical To maximize profitability through cost optimization To be part of process improvement identification, and implementing changes To work with Sales and Customer Care teams on account implementation, ensuring a smooth transition from sales to operations What we would like you to bring Must be available for Saturday standby (subject to overtime); no fixed working hours Minimum 2 years of experience in Air Export Intermediate level of English proficiency What's in it for you Miscellaneous benefits such as dental, hospitalization and others Annual Wage Supplement (AWS) Training and development Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. Apply now Cookie Preferences Privacy Policy Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. A career more than you imagine Join Our Talent Community Blog More about us Global company website Worldwide location map © 2025 Kuehne+Nagel All rights reserved