Concierge

The Peninsula Chicago is seeking a Concierge to join our Rooms Division team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Ave, Chicago. Grow within a diverse multi-outlet property. Exceptional benefits package and 401(k) with company match. Key Accountabilities: Ensure proper operation of all responsibilities of Concierge operations. Knowledgeable and fully adheres to both Peninsula and Forbes standards. Maintain consistency in performance in accordance with both Peninsula and Forbes standards. Communicate with all departments to create a guest centric experience. Provide information regarding both City and Peninsula Hotel attractions and points of interest. Accountable for guest assistance including, but not limited to, restaurant reservations, ticket procurement, and shipping. Ensure efficient operation of the Concierge responsibilities with efficient handover. General Requirements: 2 years of Concierge experience in luxury property preferred Strong knowledge on city points of interest Knowledge of PMS/Opera system. Ability to deal with a high level of work demand and pressure, individual must have great organization skills. Excellent command of written and spoken English. Benefits We Offer: 10 vacation days per year 9 paid holiday days per year 5 Chicago Paid Sick Leave days per year 5 Chicago Paid Leave days per year Complimentary employee meals Discounted parking 50% restaurant discount 50% discount on spa services 25% discount on spa retail 80% company-paid medical, dental, and vision coverage Complimentary life insurance Complimentary long-term disability Retirement plan with 5% company match We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this role is $24-27 per hour. FOLLOW US Job Segment: Concierge, Hospitality Apply now » Find similar jobs: Our Opportunities Home Contact Us Job Candidacy Privacy Notice Conditions of Use Cookies Policy × Privacy Preference Center When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. 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