Client Advisor Job Details | OTB Spa

We are committed to creating empowering, emotive, and everyday designs that allow our customers the means to express themselves authentically, in every occasion. #COLOROUTSIDETHELINES We are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers. Marni is looking for a Client Advisor to join its team's Concession ECI in Madrid . PROFILE Greeting customers; Be involved in stock control and management; Assisting customer to find what they are looking for; Giving advice and guidance on product selection to customers; Being responsible for processing cash and card payments; Reporting discrepancies and problems to the supervisor; Dealing with customer refunds; Responsible dealing with customer complaints; Working within established guidelines, particularly with brand; Attaching tags to merchandise on the floor; Receiving and storing the delivery of stock; Keeping up to date with special promotions and putting up displays. JOB REQUIREMENTS At least 2 years of experience as Sales Associate in Luxury/Fashion industry will be a plus; Selling experience in RTW and accessories; Having a friendly and engaging personality; Comfortable working with members of the public; Should have a confident manner and result-oriented; Must be helpful and polite with positive attitude and reliable behaviour; Able to work as part of a boutique’s team; Knowledge of inventory techniques; Fluent English. #MRN Creativity at Marni comes from differences. We nurture an inclusive environment where unique talents, cultures, and perspectives are recognized and encouraged to evolve together.