CFAO - Technical Training Specialist M/F

General information  Join our CFAO MOBILITY Division!     MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALSMobility is one of the keys to development on the Continent.We must constantly fi nd the most efficient mobility solutions for the greatest number of people.Wherever we operate, we need to move from selling vehicles to providing mobility solutions for everyone.Our Offer includes the complete automotive offering , including, two-wheelers, marine engines,coaches, lorries, handling equipment, tyres and spare parts.                                                           Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.  We looking for a Technical Training Specialist M/F  based : South Africa  Job description: The Technical Training Specialist is responsible for designing, developing, implementing, and maintaining high-quality training programs and learning materials for Toyota Technical Training for Technicians and Workshop Personnel.The role focuses on creating both instructor-led classroom training and digital learning content that supports employee competency development, improves customer satisfaction, enhances technical capability, and ensures alignment with manufacturer standards, company procedures, and industry best practices.  Profil request: Minimum QualificationsEssentialAutomotive OEM training certifications.Instructional Design certification.Training Facilitation qualification.Assessor and Moderator qualifications.Toyota Certified DMT / G1 TechnicianAdvantageousTertiary Qualification in Related field.ExperienceEssential3–5 years' experience in training content development.Experience designing classroom and online learning materials.Experience working with Learning Management Systems (LMS).Automotive dealership or manufacturer training experience.Technical automotive experience.Experience developing Service Advisor training programs.LocationJohannesburg, Sandton, South AfricaKey ResponsibilitiesTraining Needs AnalysisConduct skills gap assessments for Technicians and workshop personnel.Engage with technical experts, service management, and operational leaders to identify training requirements.Review business performance indicators, customer satisfaction scores, warranty claims, and technical reports to identify development opportunities.Develop annual training content plans aligned to business objectives.Technical Training DevelopmentDevelop and maintain technical training programs covering:·        Toyota TEAM-GP·        Vehicle Systems·        Advanced Automotive Technologies·        Workshop OperationsTechnical Content CreationTechnician training manualsFacilitator guidesTechnical presentationsWorkshop practical exercisesDiagnostic case studiesCompetency assessmentsKnowledge testsTechnical reference guidesOnline technical training contentE-Learning DevelopmentConvert classroom content into engaging online learning experiences.Develop interactive e-learning modules using instructional design principles.Create multimedia learning content including:VideosAnimationsScenario-based learningInteractive assessmentsMicrolearning modulesEnsure content is compatible with the company Learning Management System (LMS).Maintain content consistency, quality, and branding standards.Learning Management System (LMS) AdministrationUpload and maintain learning content on the LMS.Manage learner enrolments and course structures.Monitor learner completion rates and training compliance.Generate training and competency reports.Assessment and CertificationDesign competency-based assessments.Develop practical and theoretical evaluations.Measure training effectiveness through assessments and learner feedback.Support technician certification and service advisor accreditation programs.Continuous ImprovementRegularly update content based on:New vehicle technologiesManufacturer requirementsCustomer service trendsBusiness needsIndustry best practicesEvaluate training effectiveness and implement improvements.Research emerging learning technologies and digital training trends.