AM
Central Operations Support Executive, IN External Fulfillment
Amazon
Publiée le
02/07/2026
Contrat
CDI, CDI · Inconnue
Localisation
, , ,
Taille équipe
Inconnue emp.
Rémunération
Inconnue
Missions clés
Rigueur · Esprit d'analyse
Profil recherché
Bac +3 (Licence, Bachelor) · Inconnue, 0-1 ans d'expérience · Curiosité · Pensée critique
Outils & compétences
Excel
Le poste en détail
Job Summary: The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centres. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data.
This team supports inbound and outbound operations via voice and non-voice channels.
Roles and Responsibilities:
1. Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives
2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations
3. Train and direct sellers for execution and adherence of norms and practices
4. Devise and deploy SOP's, analyse data, and propose features and processes, which focus on improving the Seller experience
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience with SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Job details
IND, KA, Virtual
Fulfillment & Operations Management
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