AI Copilot Adoption Lead - Paris, France

Société Générale is rolling out productivity tools for all Group employees. The beneficiary wishes to implement several changes to its technical foundation. In this context, SG wishes to benefit from the Supplier's expertise in managing and administering business IT systems. The service will contribute to:- Supporting the rollout of Copilot Chat / M365 and Copilot Studio across the organization;- Technology monitoring: the Copilot platform evolves every month. As the AI Office, it is important to assess new developments, their business relevance, contribute to the effective assessment of risks, and ensure that governance defined with technology, compliance and security teams is operational;- Communicating technology developments and available tools to user representatives: • Contributing to the management of AI deployment within each BU/SU scope; • Change management;- Value identification: assessing the value of the business uses supported by these tools, estimating their impact on the organization, and ensuring qualitative and quantitative monitoring of usage levels.

The deliverables are structured around four main areas to ensure controlled and value-generating deployment of Copilot capabilities (Chat, M365 and Studio).

 1. Technology environment Actively monitor Copilot developments, qualify their business value (use cases and productivity gains), and track associated risks (compliance, legal and cybersecurity). Coordinate with expert functions to ensure a rigorous and consistent risk assessment before deployment. 

2. Business feedback Manage the community of AI Officers and AI Ambassadors, use cases and the roadmap. Structure field feedback (uses, benefits and limitations) and produce consolidated analyses for management to guide decisions. 

3. Adoption and change management Manage and monitor monthly adoption indicators by BU and business line, analyze trends and propose targeted action plans. Manage feedback and change-management mechanisms while ensuring content quality and alignment with user needs.

 4. Value creation and development Identify and document 8 to 10 high-impact business use cases in coordination with AI Officers and Ambassadors. Assess their scalability and propose action plans (training, workshops and pilots). Explore extensions through Copilot Studio and Power Platform to industrialize and enrich usage