Advisor, Customer Insights, Market and Performance - Quebec

Overview Are you curious, analytical, and interested in turning data into clear, actionable insights? Join our team and help drive a deeper understanding of our markets, customers, and business performance. In this role, you will analyze results, identify trends, and uncover key findings to support business decisions. Working closely with other departments and our subsidiaries, you will help promote the adoption of dashboards and contribute to go-to-market and customer experience initiatives. You will play a key role in making data accessible, digestible, and actionable, while supporting teams with your analytical mindset, strong interpersonal skills, and ability to share information and insights effectively. Responsibilities Analyze and interpret data from a variety of sources to identify trends, gaps, and key findings Put results into context by taking into account business realities, customer and market dynamics, and organizational objectives Translate analyses into clear summaries, presentations, and recommendations tailored to different audiences Support teams in understanding and leveraging dashboards, performance indicators, and analytical tools Gather feedback, needs, and insights from users, markets, customers, and subsidiaries to enrich analyses Analyze the outcomes of campaigns, product launches, go-to-market initiatives, and customer experience projects to identify valuable learnings and formulate recommendations Collaborate with business, analytics, and marketing teams to foster knowledge sharing and drive the continuous improvement of tools Qualifications Hold a university degree in business administration or a related field Have 5 to 8 years of relevant experience in analytics, customer and market insights, marketing, performance measurement, or customer experience Demonstrate strong analytical, synthesis, and communication skills, and be able to turn complex information into clear and actionable insights Possess a strong understanding of business realities and B2B dynamics Be comfortable presenting results, supporting users, and collaborating with stakeholders across the organization Demonstrate autonomy, attention to detail, curiosity, and adaptability Be familiar with Power BI, CRM platforms, or other analytics tools (an asset) InnovMetric offers excellent working conditions: Flexible work schedule, allowing for a good balance between personal and professional life Possibility of teleworking Competitive salary and bonus system Group insurance and telemedicine service Free tea, coffee, and parking Sports and social activities as well as IMBand music group (check it out on Youtube!) We thank you for your interest in this position. Please note that we will only contact shortlisted candidates. Who are we ? InnovMetric is an independent software development company that empowers manufacturers of every size to digitally transform their 3D measurement processes. InnovMetric revolutionized 3D metrology with the introduction of point-cloud-based dimensional inspection in 2000 and the concept of a universal 3D metrology software platform in 2006. Today, with over 23 000 customers in 100 countries, and the world’s largest industrial manufacturers having adopted its PolyWorks® solutions as their standard 3D metrology software platform, InnovMetric is focusing on creating next-generation digital data and process management technologies. Headquartered in Quebec City, Canada, InnovMetric is a multinational organization with 700 employees dedicated to bringing 3D measurement data at the heart of enterprise manufacturing processes. InnovMetric offers a unique work environment focused on collaboration that promotes personal and professional development.